1. Home, Sign-in & Passwords

To use the PMHC MDS navigate to https://pmhc-mds.net.

The first page you will see is the Home page. The home page shows you the most recent announcements made via the PMHC mailing list.

An announcements archive link is now available on the Home tab under the three most recent announcements - Click View Archive to view all the PMHC MDS announcements.

1.1. Access to the PMHC MDS 

To access the PMHC MDS, you’ll need a Logicly account, which you’ll create when accepting a PMHC MDS invitation.

A user with the User Management role in the PMHC MDS can manage access for new and existing users in their organisation.

If unsure who has this role at for organisation, please contact support@pmhc-mds.com and confirm your commissioning PHN name to enable us to search for these details.

1.2. Accepting an invitation to become a PMHC MDS User 

To become a PMHC MDS user you will be sent an PMHC invitation which will enable you to set up a Logicly account.

For more information, follow the the steps outlined at Accepting a Logicly account invitation

1.3. Logging In 

After navigating to https://pmhc-mds.net/, click Sign in.

This will open a window to log in. Enter your email address and click Continue.

On the next window, enter your password and click Continue.

To maintain compliance with current best practices in security policy, Multi Factor Authentication (MFA) has been implemented for user access to the PMHC MDS. On first log in you will be prompted to set up MFA. For assistance in setting up and using MFA, follow the Logicly details at MFA documentation .

1.4. Logging Out 

We strongly encourage users to logout when they have completed their tasks.

Logout by:

Clicking on the button to the right of the menubar that says Logged in as [Name]
Click Logout from the options that open

Please note - the PMHC MDS will automatically log users out after 15 minutes of inactivity. You will see a pop up box that provides a countdown feature prior to automatically logging out the idle user.

The login screen will confirm when an auto-logout has occurred to an idle user.

1.5. Updating your details 

If your email address has changed, it is important that you update your account. You must be logged in to proceed with these instructions.

For more information, follow the the steps outlined at Updating Logicly account contact details

If you are unable to log in - See Request your details be updated.

1.6. Request your details be updated 

If you can’t access your Logicly profile, contact the PMHC Helpdesk so that your records can be updated. When contacting the PMHC Helpdesk you will be asked to arrange for a letter of authority stating the change(s) you require.

1.7. Passwords Requirements 

As required by the Australian Government’s Protective Security Policy Framework passwords must be changed every twelve months. If you do not change your password it will expire and you will not be able to login to the system without resetting your password.

When creating a password, if you see the message “Password unacceptably weak” the password is not of sufficient complexity. To learn more about the password complexity requirements, please refer to Logicly password requirements.

1.8. Password Expiry Notifications 

As required by the Australian Government’s Protective Security Policy Framework passwords must be changed every twelve months.

Users will be reminded via an email sent from noreply@logicly.com.au each day for 14 days prior to their password expiry date, and will also be reminded on PMHC MDS login 7 days prior to their password expiry.

It is quicker to reset your password before it expires. Passwords can be reset by clicking the password reset link, which will open https://auth.logicly.com.au/.

For more information, follow the the steps outlined at Password Expiry Notifications.

After your new password has been successfully saved, log out of the Logicly profile management page. Navigate back to the PMHC MDS https://pmhc-mds.net and sign in.

1.9. Forgotten or Expired Password 

As required by the Australian Government’s Protective Security Policy Framework passwords must be changed every three months. If you do not change your password it will expire and you will not be able to login to the system without resetting your password.

If you have forgotten your password or it has expired, you can use the automated ‘Forgot Password’ system to reset your password. Navigate to https://pmhc-mds.net/ and click Forgot Password? (next to Sign in button).

For more information, follow the the steps outlined at Forgotten Password.

After your new password has been successfully saved, log out of the Logicly profile management page. Navigate back to the PMHC MDS https://pmhc-mds.net and sign in.

1.10. Account Blocked 

To ensure security, the system blocks users who make too many incorrect attempts to access their account on the PMHC MDS.

When this occurs, an automated email will be sent to the email address the PMHC MDS has on file for the user.

For more information, follow the the steps outlined at Logicly Account Blocked.

Please note: Reset your password before attempting to log in again - See Forgotten or Expired Password.